At Customised-Printing we are committed to protecting your privacy. We value your privacy and appreciate your trust in us. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) We are registered under the Data Protection Act.



Why we collect information

We collect information about you only to process your order and to provide you with the best possible service. We will not pass any of your details email to any other trader or organization. We will give you the chance to refuse any marketing email from us in the future if you inform us at the time of placing any order. 



What information we collect

Your name
Address
Phone number
Email address

 

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly after you advise us.

The personal information which we hold will be held securely in accordance with our internal security policy and the law. The data controller will use your information together with other information for administration, marketing, customer services and profiling your purchasing preferences. We may keep your information for a reasonable period to contact you about our services if you have opted this.


We will not share your information with any external organisations other than for the above purposes. We may contact you by mail, telephone, SMS or e-mail to let you know about any goods, services or promotions that may be of interest to you.



Processing personal data

By returning or submitting a form with your personal information to us, you consent to our processing your personal data for the above purposes. You have a right to ask for a copy of your information (for which we charge a small fee) and to correct any inaccuracies. To make sure we follow your instructions correctly and to improve our service to you through training of our staff, we may monitor or record telephone calls. When you give us information about another person, you confirm that they have appointed you to act for them and to consent to the processing of their personal data.



Intellectual Copyright

Please note it is your responsibility to ensure you are either the copyright holder or have explicit and undisputable permission from the copyright holder to instruct us to reproduce the work supplied for its intended purpose. By placing an order you hereby indemnify us from any possible legal action and / or financial loss of any kind should the ownership and / or copyright of the supplied artwork be brought in to dispute.